• Email Us
• Days & Hours of Service
• Telephone Numbers

Quick Links

• Apply Online (eApply4UI)
• Guide to Benefits and Employment Services
  • English
  • Spanish
  • Chinese
  • Vietnamese
• Report Fraud
• UI Program Fact Sheet
  • English
  • Spanish
• UI Payroll Tax Info

Other References

• Benefit Determination Guide
• Title 22
• UI Code

Telephone Numbers

The telephone numbers listed here can be called for unemployment insurance services. Please notice that we have separate telephone numbers for English, Spanish, Chinese, and Vietnamese speaking customers. A separate telephone number is also available for customers who call using a teletypewriter.

If you are calling to file a claim, you must call by Friday to receive credit for the week.

Before placing your call, review Using the Automated Telephone Information System to learn about our menu options.

Automated Self Service - NEW!

Effective June 8, 2009, a new telephone line is available for check information and One-Stop Career Center locations. The automated self-service system can be used by customers who do not need to speak to a representative. Information is available 24 hours per day, 7 days a week.

Automated Self-Service

Language	Number
ENGLISH Check Information One-Stop Career Centers	1-866-333-4606 Please dial carefully.
ESPAÑOL Información sobre su Cheque Los Centrol Profesionales de Una Parada	1-866-333-4606 Por favor, preste suma atención cuando marque.

Telephone Numbers by Language to Reach a Customer Service Representative

Language	Number
ENGLISH Filing Claims Check Information General Information	1-800-300-5616
ESPAÑOL Presentación de Solicitudes Información sobre su Cheque Información General	1-800-326-8937
	1-800-547-3506 1-866-303-0706
	1-800-547-2058

Deaf and hard of hearing callers can contact EDD:

• Directly (without using the California Relay Service): By teletypewriter (TTY) at 1-800-815-9387. The TTY is a telecommunications device for the deaf and hard of hearing; this telephone number does not accept voice calls.
• Indirectly: Through the California Relay Service. If calling via the California Relay Service you must provide the EDD telephone number to the California Relay Service operator. (Customers calling outside of California should use their state's relay service.)

We encourage deaf and hard of hearing callers to contact us by using 1-800-815-9387, the TTY toll-free number. This will put you in direct contact with an EDD customer service representative who can provide you with unemployment insurance services.